Adam Lewkovitz
AI Product Leader · New York, NY
Summary
20 years building consumer products at Amazon, Marriott, Walgreens, and Albertsons, then four years at Google making AI answers trustworthy for billions. Shipped ML personalization at all four brands and managed product managers through 0-to-1 launches. I build with AI daily, running my product area through agentic workflows and prototyping end to end.
$1B+ in loyalty revenue (Walgreens), +100% customer acquisition (Amazon), +288% traffic (Marriott), and grounded, cited AI answers for billions of users (Google).
Selected Impact
$1B+
Revenue from the Walgreens loyalty relaunch (105M members)
+100%
Customer acquisition at Amazon, 300%+ download growth
+288%
Traffic and +7% conversion lift at Marriott via AI personalization
Billions
of users see grounded, cited AI answers across Google Search and Gemini
Experience
Senior Product Manager
Jan 2022 – Present
Google · New York
- Lead product for the grounding and factuality platform behind AI Overviews, AI Mode, the Gemini app, Discover, and Lens. 30 engineers build it; 20+ Google product teams ship on it.
- Shipped citations on AI answers where errors cost users most: live scores, election information, prices, business hours. Cut ungrounded responses from 30% to 15% and latency from 120s to under 20s.
- Mentor senior PMs across the org and drive launch decisions with executives.
- Partner with Google DeepMind to turn research factuality models into the eval bar new Gemini models and AI features clear before launch. Built the agent's tool use and serving, and cut its cost and latency enough to make it the default factuality autorater for Search, a multi-team lift. Runs offline for launch decisions and as a reward signal in post-training, contributing to 16% fewer factuality errors.
- Power a real-time rewrite feature that catches and corrects factuality errors in AI answers before users see them.
- Extend verification to images, video, and voice across surfaces like Lens, making Google's consumer AI trustworthy as it goes multimodal.
- Run the area's operations through agentic workflows for research, monitoring, and partner support, and prototype AI products end to end.
Associate Director, Product Management
Jun 2018 – Jan 2022
Publicis Sapient · New York
Managed 3 product managers and led cross-functional Agile product squads through discovery and sprint delivery.
- Marriott. Drove acquisition and conversion on the 0→1 launch of Homes & Villas premium rentals: +288% traffic, +7% conversion via AI personalization; scaled to 140K+ rentals (147M+ members).
- Walgreens. Owned loyalty, retention, and revenue: relaunched the program as an AI wellness companion, reaching $1B+ revenue, 105M members, +20 NPS.
- Albertsons. Led the Google Cloud partnership (conversational commerce on Search, Maps, Assistant) and an ML customer-data platform across 2,250+ stores.
- U.S. Bank. Shipped a top-rated banking app in under 8 months; 5-star, ranked #2 nationally.
- Coaching. Recruited, mentored, and ran performance reviews for my team, including one promotion from associate product manager to product manager.
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Experience, continued
Independent Product Consultant
2016 – 2018
Call9 · General Assembly · New York
- Call9 (venture-backed healthtech startup), Director of Product: led engineers, a designer, and a data scientist to ship web and mobile products driving 200% customer growth.
- General Assembly, Instructor: taught the 10-week Product Management course.
Manager, Digital & Mobile Advisory
Nov 2013 – May 2016
KPMG · New York
- Founded (0→1) and scaled KPMG's Digital & Mobile practice from 2 to nearly 200 consultants, designers, and developers, building a high-performing division focused on human-centered digital transformation.
- Advised Fortune 500 executives on digital strategy, experience design, and product innovation, reimagining how customers and employees interact through modern platforms.
Senior Product Manager, Appstore for Android & Kindle
Jul 2012 – May 2013
Amazon · Seattle, WA
- Drove acquisition and growth on the 0→1 worldwide launch of Amazon's app marketplace, alongside the Kindle Fire rollout: 2× customer acquisition, 300%+ download growth via personalized recommendations and a mobile-web overhaul.
- Owned localization, compliance, and partner requirements for a global storefront serving millions of customers.
- Issued US patent for innovations in program execution and recording.
Earlier Roles: Mobile & Digital Product
2006 – 2012
Merrill Lynch · Razorfish · ActiveHealth Management (Aetna) · BearingPoint
- Merrill Lynch (2011–2012): Senior Product Manager, Mobile. Launched the firm's first Android application.
- Razorfish (2010–2011): Product Manager. Built end-to-end digital experiences for enterprise clients.
- ActiveHealth Management (Aetna) (2009–2010): Product Manager. Launched a health portal serving 1.6M customers.
- BearingPoint (2006–2008, Sydney): Senior Consultant. Advised on strategy and technology.
Skills
AI / ML ProductGenerative AI · LLM evals & measurement · Grounding & factuality · Agentic systems · Tool-use & retrieval (RAG) · Prompt & context engineering · Multimodal · Non-deterministic evaluation · Responsible AI · LLM observability & production monitoring · Error analysis · Trace analysis
Growth & ConsumerAcquisition · Conversion · Retention · Revenue growth · Engagement · Personalization · Loyalty · Go-to-market · A/B experimentation
Platform & Infrastructure0→1 product · Inference latency & cost optimization · Real-time data infrastructure · API/SDK & developer experience · Knowledge graphs & semantic search
LeadershipProduct strategy & roadmap · KPIs/OKRs · Exec alignment · User research · Research→production · North-star metrics · Mentoring senior ICs
ToolsClaude · Gemini · Figma · SQL
Certifications · Education · Patent
Point of View
"Implementation is no longer the rate-limiter; good ideas are. The new bottleneck is taste, judgment, and customer understanding."
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