Publicis Sapient
Associate Director Product Management | 2018 – Present
New York

I work with our clients to identify, design, pressure-test and deliver digital opportunities with the greatest market potential. High-growth companies use my expertise to drive product innovation, execution speed, and to lead in their industries.

I introduce start-up methods and a product mindset that focuses on experimentation, customer behavior, speed, and quality to drive digital business transformation and accelerate value and results. Essentially, I partner with our clients to design and build awesome digital products that help them realize their business goals.

Product launches:

• Lead Agile teams to launch U.S bank’s 5-star rated app in 8 months
• Directed Marriott’s personalization and commerce product teams to design, develop and launch a global offers platform – increased traffic by 288% and conversion by 7%
• Managed the definition, development, and launch of Walgreens’ new, personalized mobile app and loyalty program improving NPS by 14%
• Partnered with Google to launch conversational commerce, and predictive shopping experiences on search, maps & voice assistant
• Launched a customer data platform (CDP) to integrate big data, define audiences and drive omni-channel marketing using machine learning
• Currently leading product growth for Homes and Villas by Marriott International

Call9
Director of Product (Contract) | 2017-2018
New York

• Led engineers, a designer and a data scientist to launch products that increased revenue and company scale leading to 200% customer growth

General Assembly
Product Management Course Instructor | 2016-2018
New York

• Instructed the 10-week Product Management course

KPMG Digital
Manager, Technology Solutions Advisory | 2013 – 2016
New York

• Launched KPMG’s Digital division and grew the team from 2 to nearly 200 consultants, designers, and developers
• Advised clients on enterprise solutions that improved profitability, decision making, productivity, and user happiness
• Supported new business development through thought leadership, proposal preparation, and client presentations

Amazon
Senior Product Manager, Amazon Appstore | 2012 – 2013
Seattle

• Owned the design, development and launch of Amazon’s web-based mobile app marketplace from concept to launch
• Scaled and globalized the product to nearly 200 countries to support the worldwide rollout of Amazon’s Kindle Fire devices
• Designed, experimented, and shipped product enhancements that doubled user acquisition, engagement, and conversion
• Awarded a patent

Bank of America
Senior Product Manager | 2011 – 2012
New York

• Planned, built, and managed the bank’s first Android app
• Advised on roadmaps and UX for the bank’s apps and mobile website

Razorfish
Product Manager (Contract) | 2010 – 2011
New York

• Redesigned an e-commerce website to improve usability and conversion

ActiveHealth Management (Aetna)
Product Manager (Contract) | 2009 – 2010
New York

• Launched an award-winning health portal used by 1.6 million customers